Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino not on GamStop? This page explains how to reach Non Gamstop Casinos and what happens once your message lands with us.
The Best Way to Reach Our Team
Email is the most reliable route. Send your message to [email protected] and a member of the editorial team will read it personally — we do not rely on automated replies to stand in for a proper answer. Tell us briefly what your enquiry relates to (a specific casino, a bonus term, a factual query) so we can route it correctly and respond faster.
We aim to reply within two working days. During busier periods, particularly after we publish or update pages such as our guide to trusted non GamStop casinos UK, it can occasionally take a little longer.
What You Can Get in Touch About
- Factual queries — questions about how wagering requirements, withdrawal limits, KYC checks or bonus terms work across casinos not on GamStop.
- Corrections — if you believe an editorial rating, an offer detail, or a claim about a casino's licensing or ownership is out of date or wrong, tell us. Offers and terms at operators such as Betmica, Kikibet or Smash Casino can change without notice, and we rely on reader reports as well as our own checks to keep pages accurate.
- Content suggestions — ideas for topics you would like covered, whether that is payment methods, sports betting features, or self-exclusion tools.
- Partnership or press enquiries — if you represent a casino brand, payments provider or a relevant organisation, introduce yourself and explain what you would like to discuss.
- Concerns about gambling harm — if you or someone you know is struggling with gambling, mention this in your message. We can point you towards independent support such as GamCare or GAMSTOP, though we are not a support service ourselves and cannot offer counselling or financial advice.
What to Include So We Can Help Faster
A short, specific message gets a quicker and more useful answer than a vague one. Where relevant, it helps to mention:
- The name of the casino or page you are asking about
- Whether your query relates to bonuses, payments, verification, or something else
- Any screenshots or dates, if you are reporting a discrepancy or a dispute
We cannot intervene directly in a dispute between a reader and a casino, since these operators sit outside GAMSTOP and typically outside UK Gambling Commission oversight. What we can do is point you towards the casino's own complaints procedure, the licensing authority named on its site, or independent bodies that handle gambling-related disputes.
Why Accuracy Matters to Us
Our editorial ratings and offer listings are reviewed and updated as terms change, but casino promotions, wagering requirements and payment options move quickly, and no page can be live-checked every day. If something you read does not match what a casino shows you at sign-up, always trust the casino's own terms and conditions over our summary, and let us know so we can update the page.
We do not accept payment in exchange for a specific ranking position, and messages from casino operators asking for changes are reviewed against the same evidence standards as reader corrections — not treated differently because of who sent them.
Before You Contact Us
If your question is about which non GamStop casinos currently rank highest, or how to compare welcome offers, deposit limits or game selection across operators, you may find a quicker answer on our trusted non GamStop casinos UK page, which is kept current and covers the main comparison points readers ask about.
Otherwise, drop us a line. We read every message, and genuine feedback from readers is one of the main ways we keep this site useful and accurate.